Frequently Asked Questions

Is a contract, short-term, or long term agreement required to start services?

No. We do work with short and long-term contracts, but many of our clients also work on a project-by-project basis.

Is there a deposit required to start services?

For project-based engagements, we do ask for a 50% payment for services; however, we work with each client to meet their unique accounts payable requirements.

For staff augmentation engagements no deposit is required. Invoices are submitted monthly (usually against a purchase order generated by the client), and will be billed based on the agreement. Generally, invoices are calculated either using the contracted hourly rate hourly rate by the number of hours a resource works during a month, or based on a flat-rate monthly fee.

Does Caliber offer a guarantee for the work performed?

If a client isn’t satisfied with the work we continue to perform until satisfaction is met.

Do you provide one-on-one training services?

We do not provide one-on-one training.

Do you provide virtual training services?

We do provide virtual training services for clients looking to train employees.

What can I do now to prevent cyber attacks?

There are a number of things that an organization can do now to prevent cyber attacks, and we would be happy to discuss them with you. Generally speaking, creating a plan identifying which assets need secured as well as detailing specific information that is sensitive that needs protecting. From there, research best practices to secure the assets and information you need to protect, and take proper measure to protect your information and systems.

Careless or untrained employees are one of the biggest threats facing organizations as well. Take proper care to avoid ransomware attacks, make sure employees are trained. Phishing and social engineering assessments are a great way to evaluate the security awareness training of your organization’s employees.

For projecting networks, systems, and applications, we recommend working with a company like Caliber Security to test the security of these assets.

What geographic U.S.A states does Caliber provide services?

Caliber Security Partners, serves all areas within the U.S.A

What are the steps of the information security program lifecycle?

At Caliber, our consultants have managed all types and levels of information security. For our customers ease in understanding the depth and levels of the cybersecurity investigation, resolution, and preventive maintenance, we have designed a visual display matrix to demonstrate the scale of operations and service modules. Our matrix depicts the steps within an information security program lifecycle. To view the progressive stages, please view our “Product Matrix” located on our Resources page.